Why Employee Training is Critical For Your Business - with Clare Yates (Let's Talk Lets)

In this week's episode, we are delighted to be joined by Clare Yates from CY Training Works to discuss how employee training can elevate your business! With over 30 years of experience in the property sector, there is not much Clare doesn't know about managing client relationships, effective communication, new business generation and getting the most from your existing clients. 

In this episode, Heidi and Clare tackle how to have difficult conversations with clients as well as how to be the most effective communicator with both your internal team and your customers. With real-life examples of good and bad communication - this episode is not lacking some funny stories! 

Disclaimer: There is strong language included in this episode.